Last Updated: 29 July 2025
At Kinder Spring, we’re committed to providing thoughtful and impactful services for every family we work with. Please review our policy below before making a booking or purchase

• Cancellation Policy
• You may cancel your booking or service up to 24 hours before the scheduled session without any penalty.
• Cancellations made less than 24 hours in advance will not be eligible for rescheduling or refund, unless under exceptional circumstances (to be reviewed case-by-case).
• To cancel, please email us at contact@kinderspring.in or contact your assigned coordinator.
• Refund Policy
• Services once availed are non-refundable.
• This includes therapy sessions, consultations, assessments, or any service-based packages that have been partially or fully delivered.
• In case of a technical issue or failure on our end to deliver a booked session, we will offer rescheduling or credit for future use.
• Rescheduling
• You can reschedule your session once, provided we are informed at least 24 hours in advance.
• Missed sessions without prior notice will be considered as availed and not eligible for rescheduling or refund.
• Need Help?
• For questions related to cancellations or refunds, reach out to us at: Email: contact@thekinderspring.co