Privacy Policy

Effective Date: 1 June 2025

At Kinder Spring, owned and operated by Aulixo® Healthcare Pvt. Ltd and Bay Nine Ventures LLP, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services. By using this website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

- Personal Information
  Name
  Email
  address
  Phone number
  Billing and shipping address
  Payment details (processed through secure third-party providers)
- Non-Personal Information
  Browser type and version
  IP address
  Operating system
  Referring website URLs
  Date andtime of website visits
- Cookies and Tracking Technologies
  We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and gather analytics.
How We Use Your Information
We use your information for the following purposes:
- To Process Transactions
  Fulfill your orders and deliver products or services.
  Manage payments securely.
- To Improve Our Services
  Analyze usage patterns to enhance website functionality and user experience.
  Develop new features and offerings.
- To Communicate With You
  Send order confirmations, shipping updates, and customer support responses.
  Provide promotional content or updates (with your consent).
- For Legal Compliance
  Ensure compliance with applicable laws and regulations.
Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with trusted third parties under the following circumstances:
- Service Providers
  Payment processors, shipping companies, and marketing platforms that assist in delivering our services.
- Legal Obligations
  If required by law, to comply with a legal obligation or protect our legal rights.
- Business Transfers
  In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights
You have the following rights regarding your information:
- Access and Update
  You can request access to your personal data or update your information by contacting us.
- Opt-Out
  You can opt-out of receiving promotional emails or marketing materials by using the unsubscribe link provided in the emails.
- Data Deletion
  You can request the deletion of your personal data, subject to legal and contractual obligations.
Cookies and Tracking Technologies
- What Are Cookies?
  Cookies are small text files stored on your device to enhance your experience.
- How We Use Cookies
  To remember user preferences.
  To analyze website traffic and performance.
  To deliver personalized content and ads.
- Managing Cookies
  You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after changes are made constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@thekinderspring.com
Address: Rupa Renaissance, MIDC Road, TTC Industrial Area, Navi Mumbai 400705